Dhirra - Terms & Conditions - Dhirra
Terms and Conditions
1. Acceptance of Terms
By accessing and using this website https://www.dhirra.com, you agree to be bound by these Terms and Conditions.
- The website https://www.dhirra.com is owned and operated by Aadhira Fashion Emporium
- The content of the pages of this website is for your general information and use only. It is subject to change without notice
2. Intellectual Property
All content, images, text, graphics, logos, and other materials on the Site are the intellectual property of Aadhira Fashion Emporium and https://www.dhirra.com and are protected by applicable copyright,trademark, and other intellectual property laws.
3. Use of the Site
You may use the Site for personal and non-commercial purposes only. You may not modify, distribute, reproduce, publish, license, create derivative works from, transfer, or sell any content obtained from the Site without prior written permission from the Company.
4. Product Information and Pricing
The Company makes every effort to provide accurate and up-to-date information regarding products, including descriptions, images, and pricing. However, errors may occur. The Company reserves the right to correct any errors, inaccuracies, or omissions and to change or update information at anytime without prior notice. Price of our product might change without any notice. Aadhira Fashion Emporium will not be liable you or any third-party for price change,modification or suspension of a product.
5. Orders and Payment
By placing an order through the Site, you agree to provide accurate and complete information. The Company reserves the right to refuse or cancel orders for any reason, including but not limited to product availability, inaccuracies in product or pricing information, or suspected fraudulent activity. Payment for orders will be processed securely through the provided payment gateway.
6. Shipping and Return/Exchange Policy
1. Shipping Duration: Orders are typically processed and shipped within 24-48 hours.
2. Delivery Time frame: Expected delivery time is 3-7 business days within India and 7-14 business days internationally.
3. Shipping Rates: Shipping costs are calculated based on product weight, dimensions, and destination.
4. Shipping Carriers: We use reputable carriers such as Delhivery, BlueDart, Amazon Shipping, The Professional Courier, ST Courier.
5. Tracking Information: You can check the tracking details on your account you have logged in.
Return and Exchange Policy
1. Return Window: You can return or exchange items within 7 days of delivery.
2. Eligibility: Items must be unused, unwashed, and in original condition with tags intact.
3. Return Process:
- Contact us via email contact@dhirra.com within 7 days.
- Provide order number, reason for return/exchange, and photos of the item (if damaged).
- We'll guide you through the return process.
1. Exchange Options: You can exchange for a different size, color, or style (subject to availability).
2. Refund Policy: Refunds will be processed within 7-10 business days after receiving the returned item.
3. Refund Methods: Refunds will be issued through the original payment method.
Exceptions
1. Customized or personalized products are non-returnable.
2. Items damaged during return shipping are not eligible for refund.
3. Shipping costs are non-refundable.
7. User Content
You may have the opportunity to submit reviews, comments, and other content to the Site. By submitting such content, you grant the Company a non-exclusive, royalty-free, perpetual, irrevocable and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media.
8. Limitation of Liability
The Company shall not be liable for any direct, indirect, incidental, special, consequential, or exemplary damages resulting from the use or inability to use the Site or the products offered on the Site.
9. Indemnification
You agree to indemnify and hold the Company and its affiliates, officers, directors, employees, and agents harmless from any claims, liabilities, damages, losses, and expenses, including reasonable attorney's fees, arising out of your use of the Site or violation of these Terms.
10. Changes to Terms
The Company reserves the right to modify or update these Terms at any time without prior notice. It is your responsibility to review the Terms periodically for any changes.